Checking your gift card balance and redeeming Google Play codes can sometimes be a challenge. We have answers and solutions to all the frequently asked questions for Google Play gift cards.
What is my Google Play gift card Balance?
- Go to play.google.com/store/account.
- Sign into your account.
- Select “Payment Methods” on the left navigation bar.
- Scroll down until you see “Google Play Card Balance”.
- If you prefer, you can call customer care toll free at 1-855-466-4438 or visit support.google.com/googleplay/go/cardhelp.
How do I redeem my Google Play gift card?
- Go to play.google.com/redeem.
- Enter your 16-digit Google Play card number.
- Select “Redeem”.
- Select “Confirm” and the balance will be added to your Google account.
How can I redeem a Google Play gift code?
To redeem a Google Play gift code, visit play.google.com/redeem. Then enter the Google Play gift code and select “Redeem”.
What can I buy with my Google Play gift card?
As the world’s largest mobile gaming platform, there is a ton of content that you can purchase with your Google Play card. The purchase of eligible items includes:
- Latest Apps for Android
- TV Shows and Movies
- Favorite Games like Pokemon Go, Clash Royale, The Walking Dead, and FIFA Soccer.
Google Play cards cannot be used to purchase physical products from the Google store, including hardware devices or accessories.
Do I have to have an Android or Google device to use Google Play apps?
Yes, Google Play is Google’s official store portal for Android apps, games, and content built specifically for Android phones and Android devices. Non-Google or non-Android devices cannot access Google Play content. There is no iTunes content in the Google Play Store.
Does my Google Play gift card have an expiration date?
No, Google Play gift cards have no expiration date. Additionally, your Google Play balance is not subject to card maintenance or dormancy fees. Older Google Play gift cards (issued before 2018) may have expiration dates for the physical cards themselves, but the Google Play balance itself does not expire. Contact customer care in the event you have an expired Google Play card with the remaining Google Play card balance.
How can I reload my Google Play gift card?
You cannot reload a Google Play gift card. Once the funds on the card have been spent, the card is no longer valid. It is still recommended that you keep any depleted gift card until you are sure you will not need to return any items purchased with the card.
How can I add funds to my Google Play account?
You can add funds to your Google Play account with credit or debit cards, mobile phone billing, PayPal, or any remaining Google Pay balance if there’s enough to cover the total amount of your purchase.
Supported Credit Cards and Debit Cards for Funding Google Play:
- American Express
- Visa Electron
If you have ever made an online purchase with a credit card or debit card in the Google Chrome browser, that card information may already be stored in your Google account which is synced to your Google Play account.
Participating Phone Carriers for Funding Google Play:
- US Cellular
What happens if my Google Play gift card is lost or stolen?
Google’s card issuing entity, Google Arizona LLC (GAZ), assumes no responsibility for issuing a new card or refund due to theft, destruction, or loss of card, or usage of card without your permission. Visit support.google.com/googleplay/go/cardhelp for more information on GAZ’s policy. Or you can speak to customer care directly about the matter by calling 1-855-466-4438.
Where can I buy Google Play gift cards or eGift card?
You can purchase a physical, plastic Google Play gift card in a number of retailer store locations:
You can purchase an electronic Google Play gift card, sent via email delivery, online from third-party retailers:
You will receive, by email delivery, a Google Play gift code to redeem in your Google Payments Account
Technically you cannot buy a Google Play card online in the Google Play Store, but with Google Pay you can purchase any Google Play content:
- Movies & TV’
Can I gift Android Apps and other Android device content to friends with my Google Play gift card?
No, technically you cannot gift Android apps or Google Play Store content to other individuals, even if they have an Android phone or device.
However, you can create a Family Google Play Account and set up a Google Play Family Library to share app store content. You can share purchased Android apps, Google Play Store apps, games, movies, TV shows, e-books, audio books, and other content from the Google Play Store with up to 5 family members. It’s easy to set up and give the gift of play today.
Google Play Card Terms & Conditions
Terms and conditions of Google Play Gift Cards are subject to change or modification at any time. Google Play Gift Cards are valid for users of 13 years of age or older and who are US residents. All Google Play Gift Cards and Credits are issued by Google Arizona LLC (GAZ), regardless of the issuer identified on the Google Play Gift Card or Credit at the time obtained by the user. To redeem a Google Play Gift card, you will need internet access and you must also establish a Google payments account. Upon the redemption of your Google Play Gift Card, the funds redeemed will be transferred to GAZ’s affiliate, Google Payment Corp (GPC). Neither GAZ nor GPC are responsible for any Google Play Gift Card or Credit that is lost, stolen, destroyed, or used without your consent. To view full terms and conditions of your Google Play Card, please visit play.google.com/us-card-terms.
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